Frequently Asked Questions (FAQ)

What is a bong?

A bong is a classic waterpipe that is often used for smoking herbs. There are many different models on the market today, but the principle has remained the same. The biggest difference between a bong and a hookah or shisha is that bongs don't have hoses and deliver a much smoother smoking experience. 


Which bong is the best?

Which bong is the best for you depends on your personal preferences. A plastic bong is very hard to break, but a glass bong usually gives a better smoking experience, a better taste and are also easier to clean. At Bongify, we specialize in glass bongs, but at the moment we also have a plastic model in our assortment. 


What is the difference between free shipping and PostNL standard shipping?

There is no difference: you can choose free shipping on all orders of €75 or more, and we will ship it with the regular (insured) PostNL standard shipping. For you, it will be free! This applies to all countries around the world.


What are the shipping costs?

You can find all standard shipping info and fees here: shipping information

The actual shipping fee will be shown in your shopping cart once you enter your address.

We offer WORLDWIDE FREE SHIPPING on ALL ORDERS OF €75 or more! You can choose the "free shipping" option in the checkout and we will send your package by our regular "PostNL standard shipping".


Why should i order my bong at Bongify?

There's more than just one reason to order a bong at Bongify! First of all, we select only the best pipes for our assortment, and sell them for cheaper than our competitors. That means that you will find the best deals on our website. We are also very helpful and try to help every customer as good as we possibly can. Still not convinced? See for yourself!


How can i contact Bongify?

For any questions, you can e-mail us at at any time. Of course, you can also send us a message on Facebook. If you prefer speaking to us personally, then just give us a call.


My order arrived damaged, what now?

Shipping insurance is standard at Bongify. Unless you choose untracked/uninsured shipping, you're covered for damages that occur during shipping. Read more about our shipping insurance and damaged orders.


I can't find my answer here

Feel free to contact us at any time! Send us a message on Facebook or email us at We're here to help.

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