You can find all shipping information on this page.
Free shipping over €75,-
All orders above €75,- are free of shipping costs. This includes a shipping insurance.
My order arrived broken
Shipping insurance is standard at Bongify. Unless you choose the cheaper untracked/uninsured shipping option, you're covered for damages that occur during shipping. Read more about our shipping insurance and damaged orders.
All packages are sent by PostNL (unless you choose a different option in the checkout, such as DPD). Therefore, we use the PostNL shipping costs.
To most countries, the shipping fee is €13,50. The actual shipping fee will be shown in your shopping cart.
How long does shipping take?
How long does it take before I receive my order? That depends on your location. We always try to deliver orders placed before 17:00 on working days from the Netherlands and Belgium the next day. So if you order on tuesday at 13:00, you most likely receive it the next day (wednesday). Please be aware that although we try to ship all orders as fast as possible, there may be delays in the post delivery process over which we have no control.
Orders from most other European countries are delivered within five days.
Orders from the United States are usually delivered within 4 to 9 days.
Orders paid with S€PA DirectDebit may take up to 7 days to complete the payment. We never ship any orders before the payment is confirmed / received, so be aware that some payment methods that lack instant confirmation may bring along extra shipping time.